Do you have questions about Advanced PetCare of Oakland? Below are answers to some of our most frequently asked questions. Please click on the question that concerns you to see our answer. If you have a question that is not covered here, please contact us and we will be glad to address your concerns.

Cat playing in our boarding area: FAQ in Clarkston

What are the hospital hours?

Our hours are:

Monday 8:00am-6:00pm
Tuesday 7:30am-7:00pm
Wednesday 8:00am-6:00pm
Thursday 7:30am-7:00pm
Friday 8:00am-6:00pm
Saturday 8:00am-2:00pm

Do I need to have an appointment?

Yes, at Advanced PetCare of Oakland, all patients are seen by appointment. However, we will not turn away walk-in emergencies. 

What forms of payment do you accept?

  • Cash
  • Check
  • MasterCard
  • Visa
  • Discover
  • American Express
  • CareCredit

Can I make payments?

Full payment is required at the time services are rendered. However, we do accept Care Credit. If you have questions about Care Credit, please contact our team.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done around 4-6 months of age. All pets are required to have a complete physical exam and pre-anesthetic blood work prior to surgery. This ensures that they are healthy enough to undergo a surgical procedure. We also require vaccinations to be current before surgery will be performed.

What is pre-anesthetic blood screening?

At Advanced PetCare of Oakland we perform a blood test to check organ function, blood counts, and clotting function prior to surgery. Knowledge of your pet’s condition helps to minimize risks associated with anesthesia or post-operative complications.

How long do the sutures stay in after my pet's surgery?

If your pet’s procedure requires sutures, these will be removed approximately 10-14 days after the surgery.

Is it a good idea to let my pet have at least one litter?

There are no advantages to letting your pet have a litter, but there are many advantages to spaying and neutering. These benefits include:

  • Decreased chance of mammary tumors
  • Eliminated chance of cystic ovaries and uterine infections
  • Decreased desire for roaming
  • Decreased incidence of prostate cancer
  • Eliminated chance of testicular cancer
  • Decreased chance of behaviors such as spraying and marking
  • Decreased surplus of unwanted puppies and kittens

Do you board pets?

Yes, we board cats and other small animals during regular business hours. For dog boarding, we recommend Camp Bow Wow, which is located right next to our hospital.

What are your kennels like?

Our cat boarders are kept in an area separate from any dogs or sick patients that enter our hospital. They are provided blankets, food, water, and litter. However, you are always welcome to bring your own if it makes your kitty feel more at home. Our cat guests are boarded in a dual-level condo with a window, and a separate room for their litter.